As Chemmarker Dış. Tic. Ltd. Şti., we highly value the protection and confidentiality of the information of users who benefit from our services.
This Privacy Policy aims to inform users about how we use the information we collect, the responsibilities of users, and the rules regarding the protection of confidential information.
We continuously improve our products and services, and within this scope, there may be changes in how we process personal data. We will reflect these changes in this Privacy Statement. Therefore, we recommend that you regularly review the Privacy Statement to stay informed of the latest updates. The date of the last update is provided at the end of this Privacy Statement.
1. Information We Collect
When you use our services, we collect certain information to register your membership, provide the requested products/services, and process payments.
Users provide information when placing orders, submitting requests, suggestions, or complaints to our company, or for other reasons. In such cases, specific information such as name-surname, contact details, payment and billing information, and request/suggestion/complaint details is collected.
2. Purposes for Using Information
Our company primarily uses the collected information for the following purposes:
- To provide services to users
- To communicate with users and respond to their requests and complaints
- To manage financial and accounting processes related to payments
- To promote our services; to manage advertising and campaign processes
- To improve and develop our products and services based on user feedback
- To customize our services based on user preferences, habits, and interests
- To identify and resolve system-related issues in the environments where we provide our services, and to manage information security processes
- To measure user experience and improve the performance of our service platforms using identification technologies/cookies
3. Sharing Your Information with Third Parties
The information you provide to our company may be shared with third parties to fulfill the purposes stated above. In this context, your information may be shared with our business partners and suppliers that support product/service delivery. Additionally, to comply with legal obligations, your information may be shared with authorized persons, institutions, and organizations when requested.
Except for the purposes stated in the texts provided to users or in situations required for service provision, the information will not be shared with third parties.
4. Storage and Protection of Your Information
Your information is stored for as long as necessary for the purpose for which it was collected. If there is a legally mandated retention period, we comply with that period. Our company takes the necessary technical and administrative measures to protect the systems, servers, and databases where your information is stored against data security threats.
The user acknowledges that they are solely responsible for the security, storage, and protection of system access tools (such as username and password) used to benefit from the services provided by our company.
5. Accuracy and Currency of Your Information
Users are responsible for the accuracy and currency of the information they provide. It is essential that the information you provide is accurate and updated in case of any changes. You may update the information you have shared with our company at any time by contacting us.
If you provide information on behalf of someone else, you are deemed to have warranted that the information is correct and that you have the right/authorization to share it with our company.
6. Redirects to Third Parties
We may provide links to third-party sites that are not operated by us. When you visit any of these links, you are subject to the privacy policies and terms of use of the third party. Our company is not responsible for the policies and practices of such third parties.
7. Changes to the Website and Privacy Policy
Our company reserves the right to modify, suspend, or terminate the services, information, visuals, and other elements provided without prior notice.
Our company also reserves the right to amend and update this Privacy Policy. It is the user’s responsibility to follow the current version of the Privacy Policy.
8. Liability
Our company is not responsible for any direct or indirect damages or costs that may arise from errors, interruptions, delays, viruses, faults, and/or system failures that may occur during the electronic delivery of our services.